Contact Us

 If you have any questions which are not answered by our FAQ's, please contact our online customer services team who are available to assist you. This excludes all UK Bank Holidays.

For customer questions or queries, please email us at sales@aurorapets.co.uk.

Business hours: 10:30 am - 2 pm Monday - Thursday. 10:30 am - 12 pm on a Friday. (Excluding UK Bank Holidays)

We aim to answer emails and contacts within 4 business days.

We are closed Friday 27th January and Monday 30th January 2023. Please note all orders will be sent when we reopen on Tuesday 31st January 2023.