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Shipping

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Christmas Shipping Dates

UK

UK Standard Delivery Order by 17th December
UK Express Delivery  Order by 20th December

International

The Middle East   Order by 1st December
Australia & New Zealand  Order by 7th December
USA/Canada  Order by 10th December 
Europe  Order by 12th December 

 

UK Shipping information

Delivery Details Charges 
UK Standard Delivery

Orders placed before 3 pm will be dispatched same business day.

Takes up to 5 Business days

£2.99
UK Express Delivery

Orders placed before 11:30 am will be dispatched same business day.

Takes 1 - 3 Business days.

£5.99
UK Free Standard Delivery on all orders over £75 Takes up to 5 Business days. Free
UK Free express delivery on orders over £150

Orders placed before 11:30 am will be dispatched same business day.

Takes 1 - 3 Business days.

Free


International Shipping information

Delivery Details  Charges
International Standard Delivery

Orders placed before 11:30 am will be dispatched same business day.

Takes up to 10 business days.

£15
International Express Delivery

Orders placed before 11:30 am will be dispatched same business day.

Takes up to 3-5 business days depending on location.

£25
International Standard Shipping - Discounted on orders over £75

Orders placed before 11:30 am will be dispatched same business day.

Takes up to 10 business days.

£10
Free Standard International Shipping on orders over £200

Orders placed before 11:30 am will be dispatched same business day.

Takes up to 10 business days.

Free

Please note - Bank Holidays may affect shipping times but we always endeavor to get your items to you as quickly as possible.

Orders cannot be canceled once confirmation has been received of order acceptance but we may be able to cancel if cancellations are sent quickly enough. Any shipment return fees due to an incorrect address or delivery failure will be deducted from orders refunds.

To receive updates via phone such as courier notifications we ask for your telephone number. We do not share any personal information outside of Aurora Pets business process and information requested is only to improve the service we provide to you.

If you have any specific shipping questions or requirements please drop us an email - sales@aurorapets.co.uk

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